APPOINTMENT INVESTMENT & POLICIES

RESERVATIONS & PAYMENT

Deposit, Cancellation & Late Arrival Policy

A 50% deposit is required at booking to reserve your appointment and is applied toward your final service balance.

Appointments may be cancelled or rescheduled without penalty with at least 24 hours’ notice, and your deposit will transfer to the rescheduled appointment. Cancellations or rescheduling within 24 hours, same-day cancellations, and no-shows will result in forfeiture of the deposit. A new deposit is required to rebook.

Guests arriving more than 15 minutes late may receive a shortened treatment. Arrivals of 20 minutes or more may be considered a no-show and require rescheduling.

RS Deposit Paid Appointments: Clients selecting an RS Deposit Paid service have already submitted their required deposit. No additional deposit is collected when booking. The same cancellation and no-show policies apply.

Preferred Client Privilege: After three completed appointments, clients may book future appointments without a deposit when a valid credit card is kept on file. Preferred Clients who cancel or reschedule within 24 hours, cancel the same day, or fail to appear will be charged 50% of the scheduled service price to the card on file.

By booking, you acknowledge and agree to these policies.

Flexible Payment Options
For your convenience, we offer flexible payment options through Affirm, Klarna, and Cash App Pay Later.